Refund policy

Yar Zavi – Return & Refund Policy

At Yar Zavi, customer satisfaction is our priority. We want you and your little ones to love every purchase. If something isn’t right, we’re here to help.

1. Return & Exchange Period

* Customers can request a return or exchange within 7 days of receiving their order.
* Requests made after the 7-day period may not be accepted.

2. Return Eligibility

To qualify for a return or exchange:

* Items must be unused, unwashed and unworn.
* Original tags and packaging must be intact.
* Products must be returned in their original condition.
* Items showing signs of use, washing, damage or alteration by the customer are not eligible.

3. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect item:

* Please contact us within 48 hours of delivery.
* Share clear pictures or videos of the product and packaging.
* Once verified, Yar Zavi will arrange a replacement, exchange or refund as appropriate.
* Return shipping costs for verified damaged, defective or incorrect items will be covered by Yar Zavi.

4. Size & Style Exchanges

* Size exchanges are subject to availability.
* Customers are responsible for return shipping costs for size-related exchanges.
* If the requested size is unavailable, our team will help you find an alternative solution.

5. Refund Policy

* Refund requests are subject to inspection and approval of the returned product.
* Approved refunds will be processed within 7–10 business days.
* Refunds will be issued through the original payment method where possible, or another mutually agreed payment method.
* Original delivery charges are non-refundable unless the return is due to an error on our part.

6. Non-Returnable Items

The following items may not be eligible for return:

* Used, washed or worn products.
* Products with missing tags or damaged original packaging.
* Items damaged due to customer negligence.
* Products clearly marked as Final Sale, subject to applicable consumer rights.

7. Order Cancellations

* Customers may request cancellation within 15 minutes of placing an order.
* Once an order has been processed or shipped, cancellation may no longer be possible.

8. How to Request a Return or Exchange

To request a return, exchange or refund, please contact our customer support team with:

* Your order number.
* Reason for return or exchange.
* Clear pictures or videos, if applicable.

Our team will guide you through the process.

9. Contact Us

For return, exchange and refund assistance, please contact Yar Zavi through our official customer support channels.

Yar Zavi – For Little Dreamers.

We appreciate your trust and look forward to serving you!